The Social Services Case Manager will provide direct support to the PC GAPS program for Nashville and Gallatin clients. This position will report to the Outreach & Case Management Coordinator. This role is responsible for leading outreach, recruitment, and enrollment efforts for Ukrainian, Afghan, and other ORR-eligible populations across Middle Tennessee. The Case Manager will play a key role in developing sustainable case management services for vulnerable individuals and administering programs that promote self-sufficiency and successful community integration. This is a full-time, 40-hour-per-week position.
Careers and Internships
Join Our Team!
Outreach & Case Management Coordinator (Nashville)
The Outreach & Case Management Coordinator position will support the Social Services team and specifically the PC GAPS program in Nashville. This role will report to the Associate Director of Social Services. You will lead the outreach, recruiting and enrolling of Ukrainian, Afghan and other ORR eligible populations in Middle Tennessee. You will primarily support the development of sustainable case management services for ORR eligible populations. This is a full-time, 40-hour-per-week position.
Outreach & Case Management Coordinator (Gallatin)
The Outreach & Case Management Coordinator position will support the Social Services team and specifically the PC GAPS program in Gallatin. This role will report to the Associate Director of Social Services. You will lead the outreach, recruiting and enrolling of Ukrainian, Afghan and other ORR eligible populations in Middle Tennessee. You will primarily support the development of sustainable case management services for ORR eligible populations. This is a full-time, 40-hour-per-week position.
Nashville International Center for Empowerment does not and shall not discriminate on the basis of race, ethnicity, color, religion (creed), gender, gender identity/expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and vendors.
Current Internship Opportunities
Spring 2026
Please note that all NICE internships are unpaid unless otherwise coordinated by a university.
Adult Education
The Adult Education program supports English language learners as they integrate into life in the US. Through programs like Citizenship Instruction, High School Equivalency, and English literacy courses, the department helps to shape the future for immigrants and refugees across Nashville. As an Adult Education Intern, you will gain valuable experience as you are trained to teach classes, implement curriculum, support teachers and volunteers, and contribute to administrative processes which support the overall program.
Youth After School Program
NICE hosts a NAZA-funded after-school program for English Learners that focuses on building Academic, Literacy, and Social Emotional skills for middle school students. The program uses a positive youth development approach to promote youth leadership, healthy relationships, and instill a positive growth mindset for all learners.
Community Engagement & Development
The purpose of the CE and Development Intern is to support the Development team with donor engagement, event planning, outreach and volunteer management.
Social Media
The Social Media Intern will assist the Communications Manager with developing engaging content, scheduling posts, and more!
Refugee Social Services
The purpose of the Social Services Intern is to support the Refugee Social Services team. The Refugee Social Services Program provides case management services to refugees and SIV holders who are within their first 5 years in the U.S. Case management includes: employment assistance, rental assistance, health navigation, benefits navigation and resources and referrals.
Refugee Benefits
NICE’s Refugee Benefits program supports recently arrived refugees to effectively use and maintain benefits that they need to support their families. Specifically, we focus on Department of Human Services benefits like SNAP (also known as Food Stamps) and TANF (also known as Families First). As well as, public health benefits such as TennCare and WIC.
Immigration
The immigration intern will provide administrative support related to immigration legal services.
